The Summer’s Best Social Media Podcast: Chris Heuer Chats Up "Now Is Gone" Concepts

 

heuer “Now Is Gone: A New Media Primer for Executives and Entrepreneurs” will be released in early Fall, 2007. The primary thesis of the book is Chris Heuer’s Participation is Marketing concept. Contributing author Brian Solis guided me towards Chris’s participation post, and the rest is history.

In advance of the book, the Social Media Club founder and de facto president took time to sit down and chat with The Buzz Bin. Hear Chris’s thoughts on the participation is marketing concept, providing proper attribution, the Social Media Club as well as the book’s departing concept, Think Liquid. You can’t miss this 30-minute podcast (photo provided by Kris Krug)!

 

Goodness Gracious, Great Blogs of Fire!

blogoffirelarger.jpgYou want stats? We got stats. Jeremiah’s Web Strategy highlights a recent Research IT Toolbox study that highlights social media’s increasing strength: “Although IT decision-makers and influencers reference vendor and editorial Web sites more than user-generated content for making purchasing decisions, IT trusts user-generated content more than they do these traditional content sources.”

PR’s in trouble. The new media environment and its volatile rules have created an environment were professionals get punished for failing to disclose their paid-for status. The results often lead to labels such as astroturfing and paid-for reviewer. Occam’s Razr blogger Ike Pigott discusses the very, very thin ice pros must traverse in social media circles. Our thinking? Walk the road of brutally honest transparency to avoid pitfalls.

From the Pownce feed… Reverse blog marketing seems to be the increasingly popular choice to get bloggers to notice you. The Five Principles outlined by WAT blog are; content is king, linking, incentivize readers, strategic commenting/marketing, and analyzing your results. A very pragmatic, strong approach. Duly noted, and bookmarked in del.icio.us.

Did you know only 13 percent of top bloggers were women? Communications Overtones takes ToddAnd’s power rankings to create a sub-index — PR Power Women — highlighting the best female bloggers in the biz.

BarCamp DC’s coming to town on August 11!!! Outmeal Stout’s got the details. Have you registered yet for the unconference phenomena coming to DC? See you there!

 

Breaking News – Todd And Power 150 Links Up with Ad Age: Index to Become Industry Standard

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Just got an email from Todd Andrlik: The Power 150 is joining forces with Advertising Age…

The Ad Age partnership will help make the Power 150 an even greater tool (and more powerful) since Ad Age has a dedicated staff, a giant readership and more resources… As an individual who is passionate about marketing, I have taken the Power 150 as far as possible.

Today, the Power 150?s multimetric algorithm ranks almost 350 marketing blogs – 150 plus honorable mentions. Several hundred hours have already gone into creating, establishing and maintaining the Power 150, and this is an opportunity for Ad Age to take it to the next level, immediately creating value for readers as well as listed bloggers (considering the potential for a ton of traffic).

According to the media kit, adage.com gets over 354,000 monthly unique visitors. Across online and print, Ad Age has a a total reach of more than 800,000 people including many senior agency, marketing and media executives every month! Bottom line, the marketing world – including the marketing blogosphere – will benefit tremendously from the Ad Age + Power 150 partnership.

Congratulations, Todd! This is indeed good news for the entire industry. A formal announcement is expected today at 5, CST.

 

The A-List Phenomena

Supernova, a realitly be a rock star show The blogosphere and media love the A-List, the top bloggers in the world This esteemed group is comprised of the top 1000 bloggers or so via Technorati’s ranking system. Some go as far as to include the top 5,000. The top 100 are social media royalty.

Everyone wants to be A-list worthy, get a mention, maybe even be one some day. Clients want us to get them to speak at events or mention their services. It’s like Supernova, everyone wants to become or be liked by a rock star blogger.

This phenomena occurs regardless of content quality. For example, Kevin Rose’s vapant Pownce posts — “Burritos for lunch!” — often get 50-100 comments, regardless of how patronizing or simplistic they may be.

Content quality does not necessarily dictate A-List worthiness. Within the marketing world’s top A-Listers, Seth’s blog content can be pretty tangential, Copyblogger’s usually brilliant, and Steve Rubel can be brilliant or really off, and borders on plagiarism at times. Does it matter? Obviously not! Look at ToddAnd’s Power 150! We love our marketing stars.

This seems to be universal. For example, Shel Israel recently said in an email exchange that he enjoyed reading the Buzz Bin. Another prominent A-Lister was cc’ed. Man, I felt like a million bucks for a while. Now if Shel starts commenting that would be really cool.

But does the A-List worship really make sense?

What’s Really Important

Quite a bit of discussion on this topic with Toby Bloomberg (another A-Lister or sub A-Lister depending on definition) yielded some interesting insights. Notably, there will always be A-Listers. We have no royalty, and crave this kind of magnitude in leaders/stars. If it wasn’t the current crop, there would be others.

Further, their blogging style represents a distinct generation of blogger. For example, Seth’s a reflective Gen. 1 blogger who muses. Rubel’s a second generation blogger, relying on links, and positioning himself as an authority. And Copyblogger’s a third generation blog that focuses on creating original, substantive content to benefit the community.

But does it really matter? Is it important to become an A-Lister or A-List worthy? It depends on who your community is. We’re reminded of Brian Oberkirch’s comments in his spring Buzz Bin interview:

Focus on building the tribe one person at a time. Forget the Technorati 100 thinking. Being famous to 15 people is a huge advantage if they are the right 15 people.

How true. And so, while it’s easy to get bedazzled by the brilliance of our A-Listers and have our heads in the cloud, we should keep our feet on the ground. Remember what’s important, one reader at a time. That’s the community we seek to participate in.

Consider Boeing’s blog, Randy’s Journal. This blog is hosted by Randy Tinseth, vice president, marketing for Boeing Commercial Airplanes in Seattle. Currently ranked as 84,017 by Technorati, this blog seems geared towards the aviation industry with international cross-links and industry specific discussion. This blog never has to become an A, B or even C-list blog to be successful. It’s success must be measured by its industry specific impact. And one would have to say, Randy’s done a nice job.

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Friends, Followers and Openness

The topic of Internet friends or followers has really erupted into a great debate. A lot of very influential bloggers are not thrilled with the random “friending”that Facebook, Twitter, Pownce and other social networks enable. They would prefer to select friends or sign-off on someone following them on Twitter or Pownce.

These are people that have earned my respect, so this kind of trend or behavior demands attention. You have to appreciate their choices. There’s much to be determined with this friends debate, and many people feel very differently. There seems to be no wrong or right.

For this blogger, it’s important to remain open to being friends with anyone who’s interested in content, happenings or thoughts. You can find me on Facebook, LinkedIn, Pownce and Twitter. There are several reasons for this open “friendliness:”

  • Nomenclature: An internet friend is not a brick and mortar friend. Yet folks get really wrapped around the axle about this terminology, associating it with close relationships past and present. Associating the two seems to be an error.
  • Nomenclature: Once can only hope the same is true for followers. A brick and mortar connotation: An attendant, servant, or retainer. Another reason to feel uncomfortable with Twitter. Again, associating the two seems to be an error.
  • Internet friending/following occurs for several reasons: Genuine interest, wanting to belong, belt notches (most friends). As a marketer, the reason should be irrelevant, it’s an opt-in.
  • Opt-ins don’t mean shameless promo, but in a participatory sense Internet friends are interested in content generated by their network. That means they may be interested in a book, a blog or an application you are developing.
  • Once something is on the Internet, it’s really available to just about anyone. So rather than fret about who’s seeing what, it’s safer to assume that anyone and everyone can see it.
  • Adhering to the principle of openness in general has been critical to much of the Internet’s success.

The Principle of Openness

The principle of openness on the Internet must be considered a very serious consideration for any going concern, whether it’s an individual blogger/small company or serious application. Openness on the Internet has caused the social media revolution and many other great peering benefits, such as Wikipedia.

Openness created democracy. Openness via net neutrality allowed Google and Yahoo! to prosper. Open APIs have driven great applications and exciting communities such as Facebook, file sharing and also disasters like the widespread adoption of Windows!

Yet in closed, controlled environments, limited opportunities occur. Consider Macintosh versus Windows. Macs are better, but the closed licensing process almost killed this OS. Historically, closed communities can also become stunted and parochial (From the Amish to AOL, and please don’t get PC on me about the Amish thing).

What exactly is the principle of openness? One of Dictionary.com’s definitions for openness, “Relatively free of obstructions to sight, movement, or internal arrangement: an open floor plan.”

Here’s another suggested definition for the principle of openness as it relates to social media participation: Our membership ought to include all who are interested in sharing information. We should refuse none who wish to participate. Membership should never depend upon money or conformity.

It’s a healthy discussion, and really when it comes to the Internet, how relationships evolve are truly up to the entity or individual. The chosen approach dictates how everything will happen for that entity or individual.

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Eight Random Things Meme

Well, it was inevitable… I got tagged on the Eight Random Things About Me meme by Doug Meacham. I was hoping to avoid this one… but it does seem like frivolous weekend fun. And it was cool to learn more about Doug.

Here are the rules:

  • Each player starts with eight random facts/habits about themselves.
  • People who are tagged need to write their own post about their eight things and post these rules.
  • At the end of your post, you need to choose eight people to get tagged and list their names. Don?t forget to leave them a comment telling them they?re tagged, and to read your blog.

And now, eight random things about me:

  1. I proposed to my wife in Cannes, France on a dock at sunset (yes, I am a romantic)
  2. Childhood summers were spent on the Jersey shore (Cape May) or in Provence, France near Avignon
  3. Porsche Cayman: My fantasy car
  4. Science fiction really excites me (nerd!), and I think about social media in those terms. Favorite authors are Richard Morgan, Asimov, Tolkein and William Gibson.
  5. I’ve written two novels, neither of which were published
  6. Podcasting, video, WordPress upgrades, etc. are intimidating for me
  7. I spend a few hours every weekend with my Grandmother
  8. My house has always been home to a Siamese cat(s)

OK, time to tag some folks! I want to learn some more about my Pownce friends, so they seem like natural meme writers: Andrew, Cathryn, Christian, Howard, Priya, Sean, Solipsistic, and Xen.

 

Pownce versus Twitter: And the Loser is MyRagan

The decision has been made, and a little earlier than expected. Specifically, it’s time to fulfill the promise to cut a social network from my regular repertoire.

There are too many of them. With a business to run, a book to promote, and a life to maintain, balance required a change. There have been many entries about the social networks, and the corresponding fatigue they can cause, etc. No one summed it up better than Valeria Maltoni in her great article, “Facebook ain’t about Face time.”

The surprise is that I’m keeping both microblogging profiles, Twitter and Pownce.
Why? Pownce is an absolute blast with great conversations. And Twitter really seams to be the pooling place for communication bloggers. Further, since adding a Twitter badge to the blog Twitter readership has doubled.

Why Cut MyRagan?

In the end it came down to statistics. In the past month, Google Analytics reveals that the Buzz Bin has received 209 visits from Pownce, 68 visits from Twitter and 4 visits from MyRagan. We did receive over a hundred visits from a Shel Holtz mention in the Ragan eNewstand; however, this is a separate entity from MyRagan.

This type of traffic clearly reveals which communities value my participation and time. The decision was easy. A contributing factor made it happen sooner than the promised end of the month.

The Contributing Factor

Originally, this decision was not going to be made until the end of the month. However, Rich Becker and I were trying to launch a forum on MyRagan to help new bloggers get their legs. After getting sign-off from Mark Ragan, we suddenly could not get the forum launched… And there was not a straight answer on why the forum was stalled.

In the time that we got the forum approved by Mark, MyRagan instituted a new approval policy. Unlike other social networks like Facebook, MyRagan has closed forum development, requiring interested users to suggest a new discussion topics to MyRagan management. In essence, they are controlling which discussions can occur…

Controlling content directly contradicts the spirit of social media. Further, who are the judges of what content should be discussed? I would like to know who is so qualified to determine what kind of conversations should occur in a social network.

This is not the first time MyRagan has come under fire for controlling content. Mark Ragan specifically got drawn into a very public incident with the Social Media Club. The control issue plus, to be frank, this incident annoyed me after all of the effort put into the concept. So the decision was hastened.

That being said, when Mark saw my premature Twitter post intending to “ax MyRagan” (nice word choice on my part – head slap), he said in return, “Interesting comment, Geoff. Only I can ax MyRagan. And why would I? It’s more successful than I ever dreamed possible.”

MyRagan is a great concept for communicators. It should experience continued success, and perhaps in the future it’ll make sense to participate. After all, we must continue to Think Liquid. But for that to happen, MyRagan will need to loosen it’s hold on content and community development. In the interim, Rich and I intend to launch the effort publicly on the Internet soon. More details are forthcoming.

One Footnote

Much hub-bub about Facebook and LinkedIn. I have profiles on both (hyper-linked) if you want to “friend” me… I’m not sure how excited to get about either of these networks as they seem to be glorified contact managers with bulletin boards. Of the two, Facebook is more robust. I am always open to participation and conversation on either network.

 

LComm Summer Intern Andrew Waber Speaks

Our summer intern Andrew Waber discusses his summer experience at Livingston Communications… You can email Andrew at andrew [at] livingstonbuzz [dot] com.

Coming into this internship out of my sophomore year, I had never had a class that discussed public relations for more than 15 minutes. I was very interested in sales though, so I felt that this related field would be a nice place to get my proverbial feet wet in the business world, but I wasn’t totally sure of what I was getting into. PR seemed like this seedy underworld of business, where company image control was going to be the main focus.

After interning here for eight weeks I can say that while the object of PR is close to what I imagined it as, the methods of doing so in today?s environment have left me stunned. The “global village” that Marshall McLuhan discussed in the 1960s, is truer than ever, and companies can really act like a business within that village.

It is now quite easy to address customers and potential customers in an almost one-to-one format. “You have a problem? Talk to me.” I knew about this quality of the internet coming in, but the degree of its integration into business relations I did not truly grasp until spending some time at LComm.

The “hands off” approach to engaging customers was something that struck me as particularly unique. Just provide content and value and the goodwill created yields results. People inherently want new products or services, so pressure just isn’t necessary; something engaging and provocative will do just fine.

Speaking for my age group, a key demographic being 20 years old, nothing gets our blood boiling like private companies trying to be viral and underground. For example, Sony’s, PSP “graffiti” campaign, or Cartoon Network’s Aqua Teen Hunger Force “bomb” scare, are ideas that make you shake your head, and makes for bad PR incarnate. Be genuine, we won’t hold it against you.

I have learned that today’s PR environment, at least from my experience, has made traditional Press releases a rare sight, blogs and blog research a major responsibility, and MySpace, Facebook, and other social network knowledge part of the job description.

Through my experience and listening in on various interviews with some great PR minds, I have gathered that “PR 2.0″ is, for lack of a better phrase, exerting control by not being controlling. I have a newfound appreciation for the craft of PR. It is one aspect of business where laurels cannot be rested upon, innovation takes precedent over nearly everything, and if you don’t have a deep understanding of the public mentality, you will be punished for it.

For certain, my feet are wet, and this internship has made me consider jumping into the cool PR pool. I just hope if I do, Geoff isn’t writing another book. Literary projects do not make a happy Livingston.

 

Five Must Read Blogs (x2)

A client asked what the absolute five must-read marketing blogs were for a new entrant into the social media realm. When I told him who I read, he said no, the easiest blogs for new readers! An innocent, yet painful question that will force me to dismiss some of my friends. Not fair at all. There are so many worthwhile blogs. Here are the five I recommended:

  • Shel Holtz: Great blocking and tackling. Always reliable, always insightful, always good and not bogged down in too much social media jargon.
  • Diva Marketing blog: Toby’s a blue chipper.
  • scobleizer: An easy entre into social media discussion. super influential (would he ever allow the Buzz Bin to interview him?).
  • PR Squared: Todd Defren’s got the chops on the PR side.
  • Marketing Roadmaps: Susan Getgood keeps it real with straight-up pragmatic discussions.

I couldn’t resist and added five more; the ones I am most actively reading and am influenced by right now:

  1. Bran Oberkirch (LikeItMatters): Irreverent, insightful and brilliant. His Twitter posts are equally fascinating, if not better. Great writing style.
  2. Chris Heuer: Yoda. Founder of the Social Media club. Participation is marketing concept formed the thesis of my forthcoming book, “Now Is Gone.”
  3. Kevin Dugan: Bad pitch blogger’s own PR blog; rich and brilliant.
  4. Web Strategy: Jeremiah’s insightful, well-respected with a good tone.
  5. Kami Huyse: Very service-oriented ethos, super savvy marketing mind. On semi-maternity leave, otherwise I’d put her in the newbie must-reads, too.

OK, I did the best I could. To my friends who are not on here, I read 50 to 60 blogs a week, bare minimum. You know who you are, and I value all of you (link love is the best evidence). Keep blogging, and I’ll keep reading.

Additions and/or suggestions are welcome…

 

Washington Post Writes Up Facebook

And doesn’t like the friends’ options. Interesting write up which discusses pros and cons, and highlights that Facebook hit 30 million users this week. We actually wrote up the geography of Facebook briefly yesterday.

My one nitpick with this article is the inability to grasp the viral, peering nature of the Internet and social media. The suggestion to hide various aspects of your identity on different networks flies in the face of the transparent nature of friend networks. If you think you’ve hidden something, you’re wrong. Google searches invariably pull embarrassing or hidden details.

Further, Rob Pegararo seems bent on protecting his privacy or enforcing a brick and mortar concept of friends onto his Facebook network, which tells me Rob is having a hard time adjusting to the new order. Another journalist stuck in print concepts. Perhaps studying the way A-list bloggers manage their brand would be helpful to Rob.