Comments on: Buzz Meter: Cerado Ventana

By: Socialfishing...: Translation please...

Socialfishing...: Translation please... — Sat, 29 Nov 2008 14:08:20 +0000

[...] I have now read a whole bunch of posts about Cerado Ventana.Here, and here, and here, for example. Jeff “The Godfather” De Cagna even mentioned it in a planning/brainstorming meeting [...]

By: The Social Customer Manifesto: Waggle Dance

The Social Customer Manifesto: Waggle Dance — Fri, 21 Nov 2008 01:31:45 +0000

[...] Marinel Mones reviews Cerado Ventana, and says "Cerado Ventana is an excellent investment that brands should consider using." [...]

By: Christopher Carfi

Christopher Carfi — Fri, 21 Nov 2008 00:38:28 +0000

Hi, Udo…what we’re creating with Ventana is a tool that organizations can use to connect with more effectively with their customers. It can be deployed as a web-based mobile app, or as a web widget.

>”Is it some kind of shopping system, does it deliver ads, or is it a CRM solution?”

Yes, yes, sort-of. :-)

In designing the system, we tried to come from the customer’s point-of-view, but deliver goodness to both the customer AND the brand or organization that is sponsoring the Ventana. So…to the “is it a CRM” question, we tried to look at all the pillars of CRM (marketing, sales, support) from the other end of the telescope.

Drop me an email at ccarfi@cerado.com, and I’d be happy to answer any questions you have.

By: Udo

Udo — Thu, 20 Nov 2008 20:50:32 +0000

I watched through the video and honestly can’t tell what this thing exactly does or how it works specifically. Is it some kind of shopping system, does it deliver ads, or is it a CRM solution? I’m sorry if I read this incorrectly, but this “infomercial” contains just lots of buzzwords with little hard facts. Take it as constructive criticism, I’m kinda disappointed after clicking on this link on my RSS feed…