The Nature Conservancy Protects Natural Ecosystems Online

The Nature Conservancy is the leading conservation organization working around the world to protect the natural ecosystems that plants and animals need to survive. With over a million members, The Nature Conservancy has protected more than 119 million acres of land and 5,000 miles of rivers worldwide.

clip_image002Evan C. Parker, the Manager of Digital Membership at the Nature Conservancy, heads up the organization’s online communications efforts. For the past twelve years, Parker has specialized in mobilizing online audiences for nonprofit and political causes. Prior to joining the Conservancy in 2005, Evan led Congressman Bernie Sanders’ online outreach efforts.

BB: What was your biggest achievement on the social media front in 2008?

EP: Our social media efforts are really more about lots of small efforts over a wide area, as opposed to a deep dive in any one particular pool. As a result, our achievements tend to be targeted, and more distributed, as opposed to any one "big thing" to be singled out.

For example: this year we’ve past $100,000 and 50,000 friends on Facebook, our Flickr community saw it’s 100,000th picture posted, and we launched a really successful widget campaign through Plant A Billion Trees. They’re all great accomplishments, but they are built on a sturdy social media foundation that we’ve been developing — slow and steady — over the last three or four years.

BB: Tell us about your organization’s marketing/communications strategy for 2009. What big hairy audacious social media goals will help you achieve your objectives next year? Do you foresee any particularly enticing opportunities that can help nonprofits/causes reach their social media goals in 2009? Any advice for how to take advantage of related trends?

EP: It sounds so dull, but we are really looking for more of the same — we want to keep engaging our community of conservationists, on whatever networks/platforms that energize them. Obviously, that will mean a lot of work in the more traditional social media spaces — the Facebooks, the Flickrs — but we will certainly keep an ear to the ground for where our current/future supporters will be congregating next.

There seems to be a lot of real traction around online donation affinity programs lately, and that certainly looks promising to an organization like the Conservancy. People are looking for easy solutions to everyday problems, and that includes everyday ways they can support the causes that are most important to them.

BB: How do you plan to integrate your social media efforts with the rest of your marketing mix (e.g., direct mail, email marketing, mobile, media relations, etc.)?

EP: We’ve seen first hand that integrated marketing messages across channels is really a rising tide that lifts all boats. That being said, each element of a marketing mix appeals to a very specific audience, so the trick is all about figuring out which audiences can be best reached through which channels. So, as we kick off each marketing effort, we will think through the channels vs. the audiences, and roll our messages out to as many as we can.

BB: What is one challenge you face when executing new, social and/or digital media strategy? How are you overcoming this hurdle? What will be the final measure of success for your digital plans?

EP: In my mind, the biggest challenge in this space is always going to be time. Right now, our digital teams could easily put together a list of social media spaces that vastly outstrips the collective hours in our day, so we have to prioritize as best we can.

This, unfortunately, highlights the second biggest challenge inherent in social media, which is metrics. Unless we have good metrics, it’s impossible to gauge the success of social media efforts. Without success, it’s impossible to measure ROI. Without ROI, it’s impossible to figure out where we should be focusing our attentions.

It’s a bit of a vicious circle, but we will be focusing a lot of effort figuring out how we measure social media engagement, tie it back to traffic, and then track the long term value of our social media audiences over the next few years.

 

DC’s Big O Party

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This post may seem a little bit off the beaten path, but as one of the leading marketing blogosphere outposts from the Capitol Region, it seemed appropriate to shed a little light on a once in a lifetime phenomenon happening here. The Obama inauguration is transforming DC into a gigantic celebration similar to a New Orleans Mardi Gras or a New Year in the Big Apple.

This will be my fifth inauguration since moving to the district in 1992 (I’ve live here for 16 of the last 17 years), and none of them have been as celebratory as this one. Longer term residents, including some who saw Kennedy inugurated, say that this is a completely unique event.

Consider the parties. The usual events — dubbed inaugural balls — feature several black tie parties. This year, in addition to the ten official inaugural sponsored balls, wide swaths of congressional delegations, political bodies and special interests are throwing their own balls and parties. Further, the District has passed a temporary waiver on late night bar hours for the four-day festivus weekend.

It’s to the point that the city will pretty much shut down next Tuesday for security reasons as 1-3 million visitors flood the National Mall to witness the 44th president taking his vows. We actually are closing for the four day inaugural weekend as the preceding Monday is MLK day, a federal holiday, and most of LComm lives across the bridges and could not come to work on inauguration Tuesday anyway.

I will be attending my first ball on Sunday night, the Lincoln 2.0 ball sponsored by the District of Columbia. This one is particularly fitting as the inauguration has taken on the Lincoln theme, celebrating the other famous president from Illinois. Lincoln 2.0 is being held at the same place as Abraham Lincoln’s 1865 Inaugural Ball, what is known today as the Smithsonian American Art Museum.

Then there are the floods of celebrities and performers coming in to witness history. It may as well be Oscar night!

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Every administration seems to affect the city (Washington Post’s Linda Davidson photo shows Obama visiting Washington institution Ben’s Chili Bowl). The Bush I years were conservative yet solid. The Clinton years, well, they were wild, but open, fun, and sometimes contentious. The Bush II years were just downright repressive at times. I’ll never forget driving across the Key Bridge months after 9-11 and seeing a tank pointing its canon across the bridge from Georgetown.

Like the rest of the country, Obama’s win seems to have set off a sigh of relief in DC. And one hell of a big inauguration party. Only time will tell how the cultural feel of the city will change, but until then all eyes are on O.

What about your neck of the woods? Any special inaugural activities planned?

 

2009: Hot or Not

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Here’s a slightly different take on the customary predictions post on 2009 social media trends… A campy Hot and Not list. Here we go:

Smartphone of the Digerati

Hot: Blackberry Storm (image from cellfanatic)

Not: iPhone (thank you, Walmart!)

Marketing Blogger

Hot: Amber Naslund

Not: Seth Godin

Corporate Social Media Tool

Hot: Radian6

Not: Blog

PR Blogger

Hot: Technosailor (Ha, ha!)

Not: Ike Pigott (and probably happy about it)

Twitter Personality

Hot: MC Hammer

Not: Michael Arrington (techcrunch)

Social Marketing Trend

Hot: Community collaboration

Not: Personal branding

Social Network

Hot: Twitter

Not: Facebook

Geek Region

Hot: Inside the Beltway (Metro DC, compliments of the mighty Obama)

Not: Silicon Valley

Social Media Strategy

Hot: Integrated approach

Not: Individual tools

Work Ethic

Hot: Great service-oriented approaches

Not: Personal balance

What would you say will be hot or not in 2009?

 

Buzz Meter: ammado

clip_image001Now that the holidays are over, it doesn’t mean the spirit of giving is over. ammado is a global community platform of nonprofits, socially responsible companies and engaged individuals dedicated to bring about positive social change through the power of the internet.

ammado was founded as a mission-based, for-profit enterprise in Dublin in 2005. In 2007, a beta version of the site was released. Since then, the site has grown and is now available in 12 languages with activities in over 100 countries and accepts 33 types of currencies. The free service has over 3,000 nonprofit organizations using the site to increase awareness, engage supporters, and accomplish their objectives.

ammado offers two families of products: a stakeholder engagement tool and a giving circle. The ammado stakeholder engagement tool is free for nonprofits and individuals and allows them to use web 2.0 technologies to engage with each other in a unique interactive environment. The ammado giving circle is an innovative donation feature designed to make the act of giving more enjoyable and flexible.

Registered members receive:

  • a member profile that includes:
    • a community passport
    • an opportunity to add supported nonprofit organizations, companies and/or create communities
    • send messages and make comments to friends’ profiles
    • uploading photos and videos (photo-tagging enabled)
  • a chance to make new friends and invite existing friends to join the ammado community
  • widgets – to showcase their support on blogs or other social networking sites

Buzz Meter Ranking: 4 out of 4 Buzz Bees

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Positive: Registration for ammado took less than 2 minutes (you have to wait for your verification email before your registration is complete). Searching for nonprofits organizations to donate to is simple. ammado provides a full list of categories and regions to help narrow the organizations you’re looking for. To use ammado, you do not have to be a member. Non-members are more than welcome to donate through the platform.

Negative: Like many transactions occurring over the Internet with credit cards, transaction fees apply. ammado takes 5%of all donations to cover these fees.

Conclusion: ammado is a great community for donating and meeting people with the same passion to give and help others. ammado is an innovative platform for social networking and social cause, and I highly recommend becoming a member.

 

A Big Thumbs Up for David Armano

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David Armano impressed the heck out of me, using his considerable social media presence to bear to help Daniela find her own, safe home. And his community rose to the challenge and has donated more than $12,000 to date.

It’s so great to see an A-List blogger doing something meaningful with their extensive contact networks as opposed to using it as a platform for self-aggrandizement. This has been a bit of a bailiwickfor those of us at LComm. Next week Joseph Jaffe and I are recording a podcast on this very subject. It’s great to see another prominent blogger who also cares about using social media for social good. Needless to say, there is much more to social media than marketing products, services and solutions.

Way to go, David. You have provided a great example for all of us (image by Jason Falls).

 

Brandjacking

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Cam Beck “Brandjacks” Joseph Jaffe’s Personality

It’s a world where corporations hire personal brands, leverage cause-based activity to boost reputation, and affiliate with other brands to enhance (or destroy) their image. Before the social web, this trend manifested itself in a well-manicured set of partnerships through corporate marketing and sales. Those days are over. Now individuals and companies alike can bolster their reputations — or worse “brandjack” — by simply swiping a badge, converting a logo into a complimentary or negative image, or affiliate themselves well-known personality via a link or a photo. Companies struggle with and usually fail to control the unlicensed widespread use of their brands.

Affiliation and alliance-based identities are no longer linear and sometimes include unwilling participants. Today they represent a mesh-like confluence of identities and reputations, commitments and past experiences. These coinciding moments occur with the click of a camera, the insertion of some HTML code, or a casual reference on Twitter.

As a result, friending MC Hammer on Twitter becomes a moment of triumph and credibility for long adoring fans. And companies can make big waves by hiring the Internet Famous, such as Fast Company’s troubled hiring of Scoble and Israel. Consider how Guy Kawasaki’s Alltop has built a perception of a powerhouse aggregator by simply encouraging bloggers to boast about their listing.

Smart organizations are already leveraging the brandjacking trend with great success by promoting affiliation. Consider the (Lil) Green Patch program. Individuals get to look environmentally conscious with their personal green patch on their Facebook page and the Nature Conservancy receives matching donations to fight rainforest deforestation. The effort claims to have saved more than 96 million square feet of rainforest so far.

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Image (by David Alston) from left to right Jim Long is interviewed by Twebinar Host Chris Brogan and Radian6’s David Alston. Radian6 dramatically increased its visibility by hiring Brogan (and Long) to execute the Twebinar series on their behalf. The Twebinar series was a smorgasbord of brand affiliations.

This trend is one I’ve had a lot of fun mocking this past year. However, it’s a trend that will only accelerate as the social web becomes more common and corporations become more savvy in their adoption of corporation social media and their ability to affiliate themselves with disparate personalities and brands.

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Yet the era of “sampling” brands and reputations raises a lot of questions and possibilities (image by Shashi Bellamkonda). For while affiliation and alliances with other reputations can boost credibility, sooner or later a reputation needs to stand on its own. Or does it?

We may be entering an era where the less discerning eye can be easily swayed by images of grandeur. Substantive transparency could be less valuable than smart brandjacking — what was often called name dropping in the 1.0 world.

The new bubble won’t be venture-backed or real estate-driven, but instead a bubble of false perceptions may rise. And this time it won’t come from marketing machines but instead the social web itself. Could the anti-PR machine become its own worst nightmare creating celebrities and brands without substance?

But ultimately the smart will stay smart, and reputations will sooner or later return to their ultimate barometer: Performance. While brand affilitiation may work for a period of time, without core value many lesser composite images will fall to the wayside. Markets ultimately want real answers to concerns, desires and needs. The era of sampling will need more than glue to build the house. Substance is required for long term success. That means product marketing becomes even more valuable for the CMO’s office.

 

Goodness Gracious, Great Blogs of Fire!

2008blogsoffire3Want a recap of the internet marketing and social media news from 2008? Tamar Weinberg put together an impressive list of select posts from 2008 on Techipedia. The list covers a number of topics including SEO, Facebook, strategy, Flickr and more. Tamar worked over a month compiling this list, and the end result is a gift to the community that should not be missed.

Duncan Riley says, “Hyperlocal websites, both existing and those to launch will thrive as they become the only place to find community news; in 2009 community newspapers will fold in record numbers.” Duncan argues that this is because advertisers are now using eBay, Amazon.com to sell their products rather than advertising on community newspapers. Also, larger newspapers are also struggling and therefore are cutting their rates – making it more affordable for local advertisers to reach a larger market. Visit Duncan’s fascinating post on The Inquisitr, and see how blogs and hyperlocal online media is not only filling in the gaps, but actually improving on traditional community news.

How is your personal digital footprint? Mitch Joel of Six Pixels of Separation warns PR professionals to watch what they say online, and to remember Google’s long tail when messaging. He says to ask yourself, “Would you feel if – in the future – your children looked back on these conversations to see what their parent was really all about?” Mitch also suggests finishing your conversations, warning against posting a negative comment and not following up with solutions.

January is a new year and a new opportunity to market your brand. Rohit Bhargava provides the readers of his Influential Marketing blog with three ways to break stride from 2008 and help unleash their brands in 2009. Rohit suggests developing new clients by being aggressive and giving them a “reason to break their old (and therefore outdated) tradition and consider switching to you [from your competitors].” He also suggests breaking up your goals into smaller, more manageable goals. Finally, Rohit smartly encourages readers to create value for the community by using the power of social media tools to educate, not simply advertise.

With the President-Elect Obama’s Inauguration fast approaching, Katya Andresen reminds us of how Obama was able to captivate America. Katya says Obama was able to use two main factors, audience appeal and infrastructure. Other organizations such as Change.org and The Case Foundation are following the Obama Campaign’s example. Visit Katya’s Non-Profit Marketing Blog for more information about these campaigns and also see her 2008 “horrific superlist of social media blunders…”

 

Wanted: Your 30 Seconds for Darfur

February 2009 is the beginning of the seventh year of the Darfur Genocide. Obama’s incoming national security team is a “Dream Team for Darfur,” and you can help urge them to end this genocide once and for all.

It’s either that or keep looking the other way.

SaveDarfurPostcard

There are only two weeks left to send a message to President-elect Obama for Darfur. We’ve already collected 70% of the online postcards needed to reach 1 million.

A movement of voices matters. Please, take 30 seconds to fill out this very brief message to Obama: www.addyourvoice.org. Add your voice. Tell your friends. Stop the Darfur Genocide.

As stated by Jerry Fowler, President of the Save Darfur Coalition:

We cannot let this moment pass. President-elect Obama may never be in a stronger position to launch a sustained peace process.”

Take time to ask others to add their voice. This Blogger Toolkit includes Facebook and Twitter tips, video embed code, badges, and an point of contact at Save Darfur for questions. Additionally, Beth Kanter wrote up a case study on this multi-channel campaign, and Geoff blogged about our role in the effort.

Thanks, on behalf of Darfur.

 

State of the Twittersphere Report

Have you seen the State of Twittersphere report that was issued last month by HubSpot? The report was generated by gathering data from the more than 600,000 Twitter profiles tracked on Twitter Grader (approximately seven to eight percent of the Twitter population).

Some key statistics reaffirm the Malcolm Gladwell-based influencer theory many use for blogger and influencer relations in general. Only 5 percent of all Twitter users have more than 250 followers, and only 0.8 percent have more than 1,000. Forty six percent have less than 25 followers.

The report also reaffirmed how hot Twitter is becoming. Seventy percent of Twitter users joined in 2008, and 20 percent of Twitter users have joined in the past 60 days.

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BlogPotomac 2009 Features Great Minds

badge-blogpotomacIt’s a new year, and now more than ever it seems we still need great, affordable events to learn about social media best practices.  BlogPotomac 2009 will be held on the second Friday of June this year (June 12) at the State Theatre again.  Like last year, 2009’s line-up features seven sessions from some of the sharpest minds in the business including this year’s keynote Shel Holtz. 

Here’s the full line-up…

Morning Sessions

Afternoon Sessions

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To get a little more unconference-like this time, our seventh and final session topic will be determined by attendees in a month-long open voting session starting on April 1.  In general, our modified format will remain the same.

Debbie Weil and Viget Labs are continuing as advisory board members, and I will chair the event this year solo.  Both Debbie and I will co-emcee BlogPotomac 2009.

Over the next couple of weeks, we will be updating the BlogPotomac site to reflect speakers bios and pictures, the new agenda, as well as the new dates. Tickets will go on sale January 19 at a cost of $95. Like last year, we will limit the amount of tickets to 150, and any profits will be donated to a charity once all costs are paid.