Author Archives: Marcy Walsh

Can This Client Relationship Be Saved? Tips to Nurture Your Client Relationship to Build Trust, Loyalty and Business

Photo credit: armchairadvice.co.uk
By Marcy Walsh (@marcywalsh, mwalsh@crt-tanaka.com)

Forgive me for going “Erin Brockovich” on you, but I do believe that our jobs as communications professionals are very personal.  We sell intellectual capital. We sell influence.  We sell ideas and the road map for our clients to build relationships with customers.  And while nothing raises my ire [...]

Foursquare the Movie: My Pitch to Hollywood to Save My Titles

Hollywood producers out there, listen up. This could be big. This could be big in Japan. Start selling the international rights now.

Today’s Afterschool Special: This is Your Brain. This is Your Brain on Time.

Today’s Social Communities Offer Much to Engage but What Inspires True Change? 

By Marcy Walsh (mwalsh@crt-tanaka.com and @marcywalsh)

Nancy Reagan told me to “Just Say No” when I was 11 years old, and I wanted nothing more than to jump into step in my crisp white button down, red bow tie, plaid skirt, knee highs and [...]

The Peter Brady Factor: How to Keep Your Brand from Throwing a Social Media Pity Party

By Marcy Walsh

Remember the episode of The Brady Bunch in which Peter Brady throws himself a “hero” party and no one shows up? Many brands today are feeling the pizza and soda pop blues when their contests or sweepstakes fail to attract hundreds of friends or followers in spite of what appear to be great [...]

Choosing a Celebrity to Go Social for Your Brand

Last week, Justin Bieber, the 16 year old Canadian singer who has adolescent girls and their mothers in hysteria worldwide, tweeted about his experience on Air New Zealand, our client. More than 600 people retweeted his tweet, according to Twitter Search. And likely more than 100,000 people received the message that Air New Zealand is [...]