OUR EXPERTISE:

How to Execute a Flawless Press Trip

 

 

 

 

 

 

 

Press trips, domestic or otherwise may seem daunting or intimidating to execute. But after leading media around the world for more than 10 years on behalf of our clients, we’ve learned a thing or two about what works and what doesn’t. Here are some tips for how to execute a flawless press trip:

Create a timeline

Once your budget is approved and trip dates are confirmed, create a timeline with key deadlines for each component of the trip to work back from. That way, you can track and prioritize parts of the trip that require more time to secure than others. On a similar note, build in extra time to account for coordinating between your client, media and vendors as well as to execute alternatives.

Remember the details

Ensuring your group arrives at the final destination is just one piece of your adventure, and it begins with all of the little things that lead up to the big day. Before you get on that plane, do you have copies of ticket confirmations, passports, your company credit card, the group’s contact information and key addresses easily accessible? Not so fast. My well-traveled colleagues go beyond obvious practicalities and encourage you to think about the nuances of the trip. They recommend you set your cell phone and computer to the appropriate time zone, pack aspirin and antacids (someone on the trip will thank you later), and inquire about your guest’s food allergies and preferences before the trip to name a few.

Consider your itinerary

Sometimes, less really is more. Offering media the opportunity to indulge in their individual interests keeps them happy and provides added context to the feature he or she writes about your client. One colleague recalled a trip to Michoacán, Mexico in which his media group’s favorite day included an afternoon spent in tiny Purhépecha village in the municipality of Quiroga. There, his group had the freedom to indulge in the sights, sounds and culture at their leisure. In addition, scheduling downtime may even offer better opportunities to connect with them. On a separate trip to Mexico a few years ago, another colleague bonded with an editor over her culinary school background; a nugget of information she dug up during the research she conducted on the attendees before the trip. They remain good friends today; more on that below.

Prepare to entertain and engage beyond the job

Read their articles, check out their Twitter feed and LinkedIn profile and identify their interests. Connect with them before the trip. Then, take advantage of the face time you’ll have and get to know these individuals beyond the job. We’re in the business of relationships, so make it a priority to get to know each member of the group. Just say yes when one of them invites you to an unusual museum and don’t be afraid to suggest a potentially polarizing activity, like an evening of hip hop karaoke.  It makes for a better working relationship in the future, and who knows? You might even make a new friend or two, as illustrated by my last point above.

Accept that there is no such thing as a flawless press trip

On the other hand, sometimes things don’t always go according to your timeline even when you have a backup plan. On one occasion, current events have forced us to reroute a group of media minutes before a connecting flight to the final destination, while another instance had us searching for alternate hotel accommodations when the power went out in the part of the city our group was staying in. With that said, there is value in being able to think on your feet and make sound decisions amidst unplanned circumstances.

Now it’s your turn, PR pros. What would you add? And for our media friends out there reading this, do you recall a press trip you’ve attended that you felt was executed well? Why do you think it did? Share your thoughts in the comments section below.

***Image courtesy of Bret Hartman for Air New Zealand

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3 Reasons Why Your PR Team Should OWN Content Marketing

One of the most fulfilling aspects of working in PR is seeing it constantly evolve. Of course, media relations, crisis management and internal/external communications work will always be at the heart of what we do. But as our main communications channel, the internet, continues to change constantly, so does our role as PR professionals. The past few years, the PR industry has shifted toward content marketing.

Our clients are using marketing automation software, like Marketo and Eloqua, more and more to show how their campaigns drive leads and revenue. In turn, we’ve found our agency more embedded in the lead and demand gen world than ever.

And, we’re ready. As PR agencies, we know how to create dynamic, innovative content for our clients so their prospective customers will download and interact with it, moving them through the sales funnel more quickly.

If you want killer content, your PR team needs a seat at the table. Here are three reasons why:

1) We know your message, and we can articulate it better than anyone else. As the stewards of your voice and message, content marketing is the perfect fit for us. It’s our job to help create amazing content that prospective customers want to fill out contact forms to access. We know your audience. We know what they want to hear and how to communicate your messages to them most effectively.

2) We’re creative. We LOVE to brainstorm and, as your agency, we can offer so many different perspectives. What might have been an everyday white paper can turn into an engaging eBook. That infographic? Let’s make it interactive.

3) We play well with others. Now, when I say, we should OWN your content marketing, I’m not saying that you should just let your agency do it all. We need to work with your internal teams, and not just your communications team. We are measurement junkies. After the dark years of AVE and impressions, we love the fact that we can work with your marketing team to measure exactly how well our content is driving leads. We want to work with your web team to make sure everything is totally optimized for search. Put us all in a room, and let’s have some fun.

We’re ready. Are you?

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Making B2B Relevant for B2C Audiences

So many acronyms. B2B, B2C… what does it all really mean? We define B2B as business to business and B2C as business to consumer.  Is it like comparing apples to oranges? How do the two worlds relate - and maybe more importantly, how can we help them to relate?

According to a recent survey by Ascend2, some of the top marketing objectives for both audiences are similar.  B2B marketers cited the quality and quantity of sales leads at the top, while lead conversions and driving website traffic were most valuable for the B2C marketer. Both cited email marketing as the most effective marketing tactic.  While there are similarities in both groups, there are still key differences to learn from to help drive business growth.  And because the question was asked of me as a B2C marketer as to what can B2B marketers be doing to make their business more appealing to the B2C audience, take these tips in mind:
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Earth Day: Forget the Big Brands – It Starts with You

Designer Lucy Hernandez won the recycle category for her Coca-Cola dress, made of recycled aluminum cans, tabs and plastic grocery bags.

Yep, it’s Earth Day. That means all of the big national brands will be giving out tote bags or planting trees… doing some kind of one-off for a slice of the Earth Day buzz pie.

As we scan the headlines to see what Coca-Cola and Target are up to this Earth Day, we tend to forget that making a difference starts at a local level – with you and me. So in honor of Earth Day, I’ve decided to use this morning’s Buzz Bin post to highlight a few creative and fun grassroots initiatives that are inspiring local communities to take care of their world.

Las Cruces Reuse & Recycle Fashion Show -  In Las Cruces, New Mexico, the chamber of commerce teamed up with local businesses to host the Reuse & Recycle fashion show, which asked attendees to judge the best of two categories: reuse outfits  (garments made from old clothing) and recycle outfits (garments made from recyclable or non-recyclable materials). The entrants paraded for a cheering crowd, and the best of both categories were awarded prizes and bragging-rights… until next year.

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Changing The Game: Do You Ask for What’s Yours?

I had the opportunity to attend the Advertising Women of New York “Changing the Game” Awards, hearing from inspiring women business leaders in all walks of their career. The women honored are no-nonsense ladies who have made bold moves and transformed brands by changing the rules. Donny Deutsch, CNBC host and moderator for the event, stood up and addressed everyone in the room saying: “You’ve got to be better at asking for what’s yours.”

 

The women business honorees were chosen from categories including “No Apologies” (Creating whole new business models, industries or marketplace opportunities); “Brainwave” (Changing the way a brand or product is marketed); “Paradigm Shift” (Changing the way a customer segment or target audience is approached);  and “Quantum Leap” (Changing the way an organization is aligned to proactively meet new challenges).

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The Best Advice I Ever Got About Working in PR

At this time of the year, my agency, CRT/tanaka, gets inundated with résumés from eager, young college students looking for internships or full-time positions. Listening to enthusiastic and passionate  young people during the interview process always inspires me and reminds me why I enjoy working in public relations. These interactions with college students on the threshold of their futures got me to thinking about all the things I wish I knew when I first entered the working world. So I asked a few of my colleagues, seasoned PR professionals whom I respect and admire, for the best advice they ever got about working in public relations. Here is what they had to say.

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TEDxRVA: Redefining Inspiration and Creativity

Inspiration and creativity can come from many sources – an elementary art teacher, a cross-country runner, a 16-year-old student, a gold medal Olympian, or even a mom. Simply by listening to others’ ideas, passions, struggles and triumphs, we too can experience the real moments of strangers, reflect on them and become inspired by their example.

Richmond hosted its inaugural TEDxRVA event last Friday where 500 members of the Richmond community came together to listen and react to a curated host of talks and fascinating stories from a  line-up of innovative creatives, storytellers, entrepreneurs, athletes and community leaders. In this open forum setting, the audience and speakers engaged in a showcase of ideas that stirred actions. With each of the speakers’ unique experiences, the audience was encouraged to step into their shoes and reflect on how their ideas might translate into our own realities. It was a sensory overload – excitement, humor, sorrow and success. The audience laughed, cried, was brought to chills and was challenged to think about redefining themselves as innovators and doers.

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From Gutenberg to the Flash Mob – Marketing Innovation at its Finest

For centuries, marketers have tried to capture consumers’ attention. Some of the earliest ways were Gutenberg’s mass production of flyers and brochures (1450), then the emergence of magazines (1730s), advertising including billboards (1800s), radio and electronic computers in the 1900s and late 1900s, e-commerce in the ‘70s, and the ever-popular guerilla marketing in the ‘80s and ‘90s. Today, much of these very early techniques are still being used, but in less “traditional ways.” We’re now in the era of what is called “integrated marketing,” borrowing from many of these tactics to create a worthy campaign for our clients.

But have these really changed, and how?

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5 Crisis Management Tips Learned from March Madness

This is a refresh of a previous blog post. I’ve come up with a few more insights about the parallels between crisis management and college basketball.

Forget the Super Bowl or the World Series. For me, the most exciting time in sports is March. That’s because it’s almost time for college basketball’s March Madness! I love that every team in the NCAA basketball tournament – big or small – has a shot at greatness, at least for “one shining moment.” After all, I am a sucker for a good Cinderella story.

I’m always amazed by how much teams must endure to make it to the Final Four and ultimately win a national championship. It’s like being in constant crisis mode. Which got me thinking, are there crisis management lessons to be learned from March Madness?

Keeping with the theme of five – since five players from each team must be on the court at all times – here are my top five crisis tips learned from March Madness:

See all 5 Crisis Tips!

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You survived the legislative session. Now what?

6 Tips to Better Position Yourself in the Year Ahead

 

By Missy Neff Gould (@NeffGould)

Here in Virginia the legislative session is coming to an end. This is the time when government affairs professionals go back to their normal offices away from the capital, the time when they all rest up, get reacquainted with their families and take long lunches.  Right?  Wrong.

A good government affairs professional won’t let too much time pass before reaching out to decision makers. Here are six tips to better position your company or organization for next year.

See all 6 tips!

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