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	<title>The Buzz Bin &#187; B2B PR</title>
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	<description>Musings and analysis on marketing, buzz and communications.</description>
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		<title>Who Says B2B Social Media Can&#8217;t Be Fun?</title>
		<link>http://www.crttbuzzbin.com/who-says-b2b-social-media-cant-be-fun/</link>
		<comments>http://www.crttbuzzbin.com/who-says-b2b-social-media-cant-be-fun/#comments</comments>
		<pubDate>Mon, 26 Apr 2010 16:47:52 +0000</pubDate>
		<dc:creator>Priya Ramesh</dc:creator>
				<category><![CDATA[Digital Marketing]]></category>
		<category><![CDATA[PR Industry Trends]]></category>
		<category><![CDATA[B2B PR]]></category>
		<category><![CDATA[B2B social media]]></category>
		<category><![CDATA[crt/tanaka]]></category>
		<category><![CDATA[IBM]]></category>
		<category><![CDATA[IBM social media]]></category>
		<category><![CDATA[OK Labs]]></category>
		<category><![CDATA[Paul Gillin]]></category>
		<category><![CDATA[Priya Ramesh]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.livingstonbuzz.com/?p=4953</guid>
		<description><![CDATA[  By Priya Ramesh   I just got back from NewCommunication Forum and Paul Gillin’s session on “B2B Social Media Marketing-Really?” is still fresh in my mind. So here are some key takeaways from Paul Gillin that B2B marketers can introduce to their social media efforts. Unlike consumer brands like Pepsi, Ford and even Dell [...]]]></description>
			<content:encoded><![CDATA[<div><span style="font-size: small;"><strong><p><a href="http://www.crttbuzzbin.com/who-says-b2b-social-media-cant-be-fun/"><em>Click here to view the embedded video.</em></a></p></strong></span></div>
<div><span style="font-size: small;"><strong> </strong></span></div>
<div><span style="font-size: small;"><strong>By Priya Ramesh</strong></span></div>
<div><span style="font-size: small;"> </span></div>
<div><span style="font-size: small;">I just got back from <a href="http://www.newcommforum.com">NewCommunication Forum</a> and <a href="http://gillin.com/blog/">Paul Gillin’s </a>session on “B2B Social Media Marketing-Really?” is still fresh in my mind. So here are some key takeaways from Paul Gillin that B2B marketers can introduce to their social media efforts. Unlike consumer brands like Pepsi, Ford and even Dell to a certain extent, traditional B2B companies don’t have the luxury of launching a viral video or a community blog that gets them thousands of unique visitors. Come on let’s be honest, how many of us really enjoy a product demo video or leave a comment on an extremely technical blog.</span></div>
<p><strong>Use Humor in Videos to Get Your Message Across:</strong> I have some good news for you. Some of our B2B friends have figured out a way to have fun with their extremely technical nature of business. Would you have ever thought of the Big Blue, IBM to break their corporate mold and actually aim at making their audience laugh? Yes, they did just that with their <a href="http://www.youtube.com/watch?v=MSqXKp-00hM">“Mainframe: The Art of the Sale video</a>. This video was very powerful in creating awareness for IBM’s mainframe products division while driving home the point that B2B companies can leverage humor to get a message across.  <a href="http://socialmediab2b.com/2009/09/ibm-embraces-video-to-connect-with-businesses/">Jeffrey Cohen, blogger, B2B Social Media </a>recaps IBM’s “Art of the Sale” video on his blog. IBM posted this video on YouTube for easy embedding on their blogs. Blog traffic increased 25 times, and the campaign received mainstream press coverage. As Jeffrey rightly summarizes, “social media is the perfect medium if you have engaging stories to tell about your business. IBM is now using video to tell its stories about <a href="http://asmarterplanet.com/">a smarter planet</a>.” IBM has shown us that it’s okay to let your guards down a little bit and use humor in a simple video that didn’t cost much to create awareness around a highly technical product.</p>
<p><strong><a href="http://www.livingstonbuzz.com/wp-content/uploads/2010/04/Iggy.jpg"><img class="alignleft size-thumbnail wp-image-4954" style="margin: 4px 5px;" title="Iggy (the iguana), company mascot of OK Labs" src="http://www.livingstonbuzz.com/wp-content/uploads/2010/04/Iggy-150x150.jpg" alt="" width="150" height="150" /></a>Use Social Objects or Distinct Icons to Create Memorable Associations: </strong>The biggest challenge B2B brands have is “humanizing” themselves and connecting with their key stakeholders at a more personal level. Paul Gillin shared a case study of <a href="http://www.ok-labs.com/">Open Kernel (OK) Labs </a>using a green iguana to add personality to their corporate brand. OK Labs is a great example of how a mobile phone virtualization company has successfully used a company mascot, <a href="http://www.managesmarter.com/msg/content_display/publications/e3ifbe66072f1b88f1f05b0fac57819a42d ">“Iggy” the iguana </a><a href="http://www.youtube.com/watch?v=MSqXKp-00hM">IBM</a> to connect both online and offline. Just like it’s parent company that does business all over the world, the well travelled Iggy scores high on those mileage points two years since his introduction. “From Boston to Berlin and back, Iggy has been captured on film: drinking a pint in an Irish pub, rubbing elbows at an OK Labs meet-up in Sydney, hanging out in the booth at an Embedded Systems Conference in San Jose, and everywhere else in between.”  We all like to see a human side to all things considered at the end of the day. So why not add a little personality and have some fun with your company branding especially when you are operating in a highly environment, you are still dealing with people at the end of the spectrum.</p>
<div><span style="font-size: small;"><strong>Host a Fun Photo Contest to Generate Buzz: </strong>It’s not true that only consumer campaigns are successful with photo contests. Cree Lighting’s “Cries for Help” is another good example of B2B social media. Durham-based Cree provides lighting-class LEDs, LED lighting, and semiconductor solutions for backlighting, wireless and power applications. The campaign, Lighting the LED Revolution at <a href="http://www.creeledrevolution.com/" target="_new">www.creeledrevolution.com</a> features an informative blog, a funny and effective video depicting the all-too-unpleasant side effects of bad lighting, and the lighting giveaway, Cries for Help. The photo contest encourages both consumers and businesses to click pictures of bad lighting and post them on their Facebook page or on their blog. Winners are picked every month and five Cree LR6 recessed downlights are given each month to the photo contest winners.</span></div>
<div><span style="font-size: small;"> </span></div>
<div><span style="font-size: small;">The bottomline of social media is to engage effectively with your audience to achieve tangible goals. While it’s great to have a Facebook and Twitter profile and create content that resonates with them, B2B social marketers should also take a step back and think through ideas that add a lot more to those conversations in terms of exciting, educating and engaging them. Whether it’s a B2C or B2B or the latest one B2G, it’s crucial we constantly remind ourselves of the fact that we are still dealing with people and people like fun, interactive ways of engagement. </span></div>
<div><span style="font-size: small;"> </span></div>
<div><span style="font-size: small;">So what steps are YOU taking to make your B2B social media fun?</span></div>
<div><span style="font-size: small;"> </span></div>
<div><span style="font-size: small;">Image Courtesy: Paul Gillin&#8217;s presentation from NewCommForum.</span></div>
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