Five Tips to Best Manage PR Agencies By Priya Ramesh (@newpr) Time and again, I see journalists, new age marketers bash up on all the foolish things we PR professionals do. When I say “we,” I am not referring to me or my awesome team @CRTTanaka, I am speaking on behalf of all PR agency professionals [...]
Tag Archives: client service
Got Passion?
January 21, 2011 – 11:52 am
By Brona Cosgrave (@bronacos) Recently a tweet from Jacqueline Church (aka LDGourmet) caught my eye. Promoted by a friend’s comment, she had drafted a “PR Client’s Bill of Rights” and posted to her blog a while ago. Her tweet announced its reposting. The list of client’s rights is comprehensive and in my [...]
Can This Client Relationship Be Saved? Tips to Nurture Your Client Relationship to Build Trust, Loyalty and Business
November 5, 2010 – 1:15 am
Photo credit: armchairadvice.co.uk By Marcy Walsh (@marcywalsh, mwalsh@crt-tanaka.com) Forgive me for going “Erin Brockovich” on you, but I do believe that our jobs as communications professionals are very personal. We sell intellectual capital. We sell influence. We sell ideas and the road map for our clients to build relationships with customers. And while nothing raises [...]
3 Reasons Why Your PR Team Should OWN Content Marketing:
The BuzzLine – Week 4 – Blanched, Broiled or Fried?:
Network Solutions Changes Perceptions With New Actions:
Failure to Communicate: Learnings from the Ongoing Cooper Union Battle: