Guest post by Nancy Cawley Jean, a senior media relations officer with more than 20 years of health care communications experience. Nancy manages social media for the hospitals in the Lifespan health system in Rhode Island and can be reached via email at njean@lifespan.org or on Twitter @NancyCawleyJean. Johns Hopkins Hospital has a wonderful reputation [...]
Tag Archives: crisis communication
Crisis Communication Lessons from the Tragedy at Sandy Hook
December 18, 2012 – 9:54 am
By Catherine Gryp (@cgryp) Like the rest of the country, I watched the news of the Sandy Hook school shooting with shock, sadness and an incredible feeling of loss. I’ve shed many tears for the innocent lives lost. As I have been monitoring the media coverage of this tragedy, the communicator side of my brain [...]
Turning a Communications Crisis into an Opportunity
October 9, 2012 – 9:29 am
By Catherine Gryp (@cgryp) As more than 67 million Americans watched the presidential debates last Wednesday night, former governor Mitt Romney ignited a social media firestorm when he expressed his views on federal funding of PBS: “I’m sorry, Jim, I’m going to stop the subsidy to PBS… I like PBS, I love Big Bird. Actually [...]
Don’t Think – Live Your Questions
December 9, 2009 – 3:00 pm
I am the ultimate perpetual kid, fascinated by how things work and known to take anything apart especially if it isn’t broken (yet). If you’ve followed my posts in the past, you know that I am obsessed with the concept of search. Thankfully, I’m not the only one. Apparently the engineers at Google are dedicated [...]
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