Tag Archives: crisis communications

Weibo Out-Socials Socialism

by Mike Mulvihill
Isn’t it interesting how social media empowers people in socialistic countries where the government neither protects nor encourages a free press?
On July 30, China Media Project Director Qian Gang delivered a radio address to the journalists of China and Hong Kong. His remarks highlighted the remarkably candid, bold and broad coverage by mainland [...]

Stopping Mobile Dead In Its Tracks?

By Mike Mulvihill
Mobile apps are all the rage, and why not. Five billion mobile users worldwide (nearly 75 percent of the world population). It is a massive market with lots of research that predicts how everything we do online and electronically will eventually become the bastion of the cell phone.
That is unless cell phones are [...]

Hello, Playstation, Hello?

By Mike Mulvihill

My 15-year-old son is fairly immune to most of the crisis communication situations we see in PR. But Playstation Network being down for five days and counting?  Well, now that’s a different story.
Why is this a big deal? Well, it isn’t unless you’re a gamer. They are livid. What was originally stated as [...]

The Pale of Fukushima

By Mike Mulvihill

While most of the actions taken at the Fukushima nuclear power plant in the wake of the earthquake and tsunami have been sound, the situation is still in doubt. The primary problem continues to be an inability to get power to pumps to keep nuclear materials covered in water necessary to prevent further [...]

Fast, Decisive Action?

By Mike Mulvihill

Back on July 27th, when BP announced that Bob Dudley would replace Tony Hayward as CEO, the Buzz Bin suggested six tips for the new guy in charge to follow.  Last Friday, October 1, Mr. Dudley finally took over the reins of BP (a full nine weeks after the announcement).  So how well [...]

BP Still Not Observing the Cardinal Rules of Crisis

By Mike Mulvihill

I have to admit, I am tired of talking about BP. But, I just can’t help myself. I feel like a late night talk show host making jokes night after night about the same celebrity gaff or political scandal.  You can’t script this stuff.

Over the weekend, BP Chief Operating Officer Doug Suttles said [...]

Tips for BP’s New CEO

By Mike Mulvihill
After a week of speculation, by the time this post is viewed BP will have likely announced that Tony Hayward is headed to Siberia. Fitting that Hayward would be sent to Russia, where he will help manage BP’s joint venture there.  Perhaps the most deviled person in America, Hayward is the guy who [...]

Social Media Is the Duct Tape of a Hospital Crisis Plan

 
By Jenn Riggle
I’m one of those people who believe in preparing for the worst and hoping for the best. I have a thing for emergency preparedness kits and always keep jumper cables, flares and a first aid kit in my car. I have oil lamps strategically placed around my house and bought a Honda Pilot [...]

The Price of Reputation

 
 by Mike Mulvihill

How much is your company’s reputation worth?  In the case of BP, apparently the U.S. government’s estimate is $20 billion. That’s how much the government has told BP it must set aside in an escrow account to restore public trust in BP, and, oh by the way, to expedite payments to help clean [...]

Let BP Fix It

by Mike Mulvihill

BP sure has made a mess of things, literally as well as figuratively.  Their continuous ineptitude from a communications standpoint  is astonishing. But, it pales in comparison to the operational futility BP has displayed in stemming the flow of oil into the Gulf.  Like Mary Shelley’s Victor Frankenstein, BP appears to be much better at [...]