Dear X: People say we’re the same, an ironic statement given how often we disagree. Our polarized views on communication leave me wondering if organizations will ever be able to understand their stakeholders, and develop true relationships with them. It seems we both want the same thing: Better outcomes, just our methods are so different. [...]
Tag Archives: errors
Reputation Management Means Embracing Your Errors
April 23, 2009 – 10:46 am
Lindsay Lohan’s eHarmony Profile from Lindsay Lohan Issues happen. Mistakes are made. Reputations become tarnished. This is the way of the world, particularly when an error occurs after a company brand achieves leadership or a human being becomes famous. Sometimes gaffes or human nature takes precedence, and depending on how a company or person handles [...]
Failure to Communicate: Learnings from the Ongoing Cooper Union Battle:
The BuzzLine – Week 4 – Blanched, Broiled or Fried?: