Tag Archives: #hcsm

New Guidance Gives RNs a Social Media Safety Net

By Jenn Riggle 

Are the nation’s 2.6 million RNs invisible?
Nurses have always been on the front line providing patient care. However, when hospitals develop their social media policies, they’ve often thought about how they should be customized to meet the needs of physicians- but somehow, they’ve forgotten about nurses.
Maybe it’s not surprising that many of the [...]

Why Hospitals Should Be Facebook Friends with Benefits

By Jenn Riggle
 

Or to put it more accurately, hospitals need to consider how their “friends” can benefit from their Facebook pages.
The good news is that people are turning to Facebook for health information, such as videos and diet and exercise tips. However, hospitals aren’t making the most of this connection. Research shows that less than [...]

Today’s Hospital: Enough About You…Let’s Talk About Me.

By Jenn Riggle

Social media is a lot like talk radio – all talk, all the time. But the question is: Is anyone listening?
Hospitals across the country are putting aside their HIPAA fears and recognizing that social media needs to be an integral part of their marketing efforts. They’re posting videos on YouTube, posting updates on [...]

Gray is the New Black: Marketing to Aging Boomers

By Jenn Riggle
This year, 2.8 million Baby Boomers will turn 65 and become eligible for Medicare. However, the bigger news probably should be that 2011 also marks the year when the average Boomer turns 54.
In their mid-fifties, most Boomers have raised their kids, but are still working and starting to plan for their retirement. And [...]

Why Are Hospitals Turning Their Backs on Blogs?

By Jenn Riggle

Let’s admit it: Blogs are the ugly stepchild of social media.
Hospitals and brands are going where the action is by embracing Facebook and Twitter. They’re building “apps,” holding Twitter parties and finding ways to integrate video on their website.
But what about blogs, the slow and steady form of social media?
They’re a great way [...]

Twitter Parties and Tweet Chats: What’s All the Talk About?

By Jenn Riggle
Twitter may be all about conversation, but sometimes it seems like companies are just talking to themselves. That’s why more and more, companies are looking to Twitter parties and tweet chats to change this dynamic.
But what’s the difference? At first glance, they look a lot alike. But we all know appearances can be [...]