Depending on who you ask, you may get a different definition of patient engagement. To some, patient engagement is synonymous with having a patient portal (access to their personal medical record). For some, patient engagement requires that people actually use the patient portal. The people that give those answers are likely healthcare IT professionals or [...]
Once upon a time, healthcare included physician offices and hospitals. As the healthcare delivery system evolved, non-university based hospitals began including “medical center” or “regional” in their name to reflect advanced equipment and programs and expansion of services to include both acute and non-acute care services. And somewhere along the way, we ended up with [...]
By Kim Blake (@kimkblake) If you are like many Americans, you’re watching the news in a panic because the flu is rampant and you didn’t get your flu shot. It’s not like this is the first time it’s happened – the flu comes around every year just like birthdays and anniversaries. But, like a bad [...]
Though social media has become an integrated part of virtually all businesses and their communications strategies, it surprises me that some companies are still questioning the value of a blog. Here are 5 reasons for healthcare organizations to embrace this .
by April Sciacchitano (@aprilcs) H&HN recently reported on the costliest one percent of patients. They comprise 20 percent of healthcare spending, and visited the emergency room about 10 times in the past year. Meanwhile, healthcare is on a mission to reduce costs and improve outcomes – and any solution that can do both at once [...]
Most hospitals and health systems are looking to partner or align in some way. Why? For solid business reasons. However, some mergers, acquisitions and alignments are failing – it must be about more than just the numbers.
By Debbie Myers (@debamyers) This article first appeared, in part, in HBAdvantage, a newsletter of the Healthcare Businesswomen’s Association. With healthcare reform driving increased scrutiny of hospitals and providers by the government, insurance companies and consumers, the importance of managing corporate reputation is a topic that has reached the C-suite. However, many organizations do not have [...]