Tag Archives: trust

Mad as Hell

by Mike Mulvihill

In preparing this post, my research found hundreds of blog posts regarding last Friday’s SEC suit against Goldman Sachs (i.e., deceitful, if not illegal, activities in the mortgage securities market debacle that brought on the recession we appear to be just exiting).  And now today’s news, which has generated over 1,000 posts  – a [...]

The Trust Veneer Problem in Social Media

Yet another trip. Yet another lost bag.
I am increasingly aware of the challenges businesses face in earning real trust, and this week I was left (without a change of clothes) to ponder yet again just what is going wrong in this regard. My airline can’t get me and my luggage to the same place at the same time. My car has [...]